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Substitution Policy

Under what circumstances order of Flowers/Gifts will be substituted?

We strive hard to deliver your chosen order of Flowers/Gifts but in case of non- availability or due to other constraints we shall substitute Flowers/Gifts with other variety of same or higher value. This only happens in exceptional cases and under the consent of the recipient. However, due to time constrains it may not be always possible to take approval of the sender. However, the quality, value of the Gift and the standard of professionalism will always be retained.